What We Won't Do
Some of these rules have cost us sales over time. We keep them anyway, because they protect your cat, our other boarders and the trust cat owners place in YuCats.
01
We WONT’T sell a kitten that hasn’t passed its health checks.
Even if a buyer is ready to pay that day.
We WONT’T board a cat without up-to-date vaccinations.
It keeps your cat, and every other cat staying in our hotel, safe from avoidable illness.
We WONT’T rush a nervous cat through grooming.
If your cat needs a break, we stop and let you know right away. Sometimes that means a second session another day.
We WONT’T promise a kitten will never get sick.
No honest seller can. What we can promise is full health testing ahead of sale, up to RM 200 in vet cost cover for the first 14 days, and a team that answers whenever you call or message us on WhatsApp.