Kitten Health Guarantee at YuCats Cattery Malaysia

Every kitten is vet-checked, blood-tested and genetically screened. Vet bills in the first 14 days are covered up to RM 200.

Health Screening

Every Kitten is Tested While It's in Our Care

We don’t sell a kitten on looks alone. Each one goes through the same checks with our partner vet, and you take the full reports home.
yucats-cat-grooming-service

Vet Health Check

A full physical exam by our partner vet, written up in a report you keep. We only list a kitten once it has passed.
yucats-cat-grooming-service

Vet Health Check

A full physical exam by our partner vet, written up in a report you keep. We only list a kitten once it has passed.
yucats-cat-grooming-service

Vet Health Check

A full physical exam by our partner vet, written up in a report you keep. We only list a kitten once it has passed.

Coming for a viewing? Ask to see the reports for any kitten you’re interested in.

14-Day Vet Cost Claim

Claim Up to RM 200 in Vet Costs Within 14 Days

The first two weeks at home are a big change for a kitten. If a health problem shows up in that time, here’s what to do and how we help.
01

Message Us on WhatsApp

Contact the branch you bought from as soon as you notice symptoms like not eating, diarrhoea or sneezing. Photos or videos help.

02

Get a Vet Assessment

Take your kitten to any registered vet near your home. Send us the vet’s report and receipt on WhatsApp, and we’ll review the claim with you quickly.

03

We Follow Your Contract
If the vet confirms a covered general health issue, we pay for treatment up to RM200, as written in your purchase contract.
Included With Every Kitten

What Comes Home With Your Kitten

Everything below is included in your kitten’s price. Nothing extra to pay on the day you collect your kitten from us.

Written Purchase
Contract

A legally binding contract with your kitten's details, the vet cost claim terms and our promises, in writing and signed by both of us.

Full Kitten
Health Reports

Copies of your kitten’s vet check, blood test and genetic test results, so you have a full health record from day one.

Starter Pack
(RM 300 value)

[Food, litter, toys and a carrier: confirm contents], so you're ready for your kitten's first day home.

Going-Home Groom
(RM338 value)

A full bath and groom by our FFGA-certified groomers, so your kitten arrives home clean and comfortable.

Lifetime Aftercare
Support

Join our YuCats owners’ WhatsApp group for advice on feeding, litter training and behaviour from our team, for your cat’s whole life.

Testing, Grooming and Starter Pack included with Every Kitten

RM1287 value
An Honest Word

What No Health Guarantee Can Promise

No test can promise a kitten will never get sick. Kittens are young, and moving to a new home is stressful for them.

What we can do is catch known problems early, put our promises in writing, and stay on the other end of WhatsApp whenever you need help.

Common questions

Kitten Health Guarantee FAQs

Answers to the questions buyers ask us most about our health checks, the 14-day guarantee and claims. Still unsure about anything? Just WhatsApp either branch and we’ll explain it clearly.

You can claim for 14 days from the day you take your kitten home. If a general health issue shows up in that time, we'll pay the vet bill up to RM 200.

You can claim for general health issues, up to RM 200 in total.

That includes cat flu, mild respiratory infections, diarrhoea, stomach upsets, eye infections, ear mites, fleas, intestinal worms, ringworm and minor skin problems.

Serious diseases such as FIP or feline panleukopenia, injuries or accidents at home, and illness that starts after the 14 days end. Vet costs above RM 200 and treatment arranged without telling us first are not covered either.

Yes. You can visit any registered vet near your home. Keep the vet's report and receipt, as we'll need both to process your claim.

WhatsApp the branch you bought your kitten from as soon as you notice symptoms. After your vet visit, send us the report and receipt. Once the issue is confirmed as covered, we pay for treatment up to RM 200, as stated in your purchase contract.

Every kitten gets a vet health check, a 13-panel genetic test and a [40]-item blood test while it's in our care. You take home copies of all three reports.

Yes. Ask our team at either branch and we'll show you the vet, blood and genetic test reports for any kitten you're interested in.

No. The 14 days apply to the health guarantee only. Every owner can join our YuCats WhatsApp group for advice on feeding, litter training and behaviour for their cat's whole life.

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